Language: These Terms of Use are provided in English only. English is the governing language for all purposes.
1. Acceptance of Terms
These Terms of Use constitute a legally binding agreement between you and QUIKFORGE LIMITED (trading as "Sitetals"), a company incorporated in Hong Kong (BR No. 79555262), with registered office at Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R. ("we", "us", "Sitetals").
By accessing or using Sitetals.com (the "Service"), you agree to be bound by these Terms of Use. These Terms of Use constitute an electronic contract within the meaning of the Electronic Transactions Act 2010 (Singapore) (the "ETA"). By clicking to accept or by otherwise using the Service, you agree that these Terms form a valid and binding electronic contract under the ETA. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Sitetals.com provides independent compliance research for websites operating in France, Germany and Singapore. The Service reviews publicly accessible information from your website and generates reports indicating potential compliance issues under applicable regulations including GDPR, CNIL guidelines, TDDDG (formerly TTDSG), LCEN, the PDPA (Personal Data Protection Act 2012, Singapore), and related EU and Singapore directives and guidelines, including those issued by the Personal Data Protection Commission (PDPC).
3. Not Legal Advice
The results provided by Sitetals.com are for informational purposes only and do not constitute legal advice. The Service cannot replace the professional judgment of a qualified legal practitioner. You should always consult a qualified lawyer before taking action based on any findings from our Service.
Sitetals.com is not a law firm and does not establish an attorney-client relationship.
4. Scope and Limitations of Scanning
Our technical review analyses publicly accessible aspects of your website. The review:
- Is based on information publicly available at the time of scanning
- Cannot access password-protected areas or dynamically loaded content not present in the initial page load
- Checks against known regulatory requirements but may not reflect the most recent regulatory guidance or enforcement interpretations, including the latest advisory guidelines issued by the PDPC
- Does not guarantee that a compliant result means your website is fully compliant with all applicable laws
As part of the scan, Sitetals may perform passive HTTP checks on your submitted domain — including requests to common paths (e.g., configuration files, environment files) — to identify potential security exposures. Results are stored internally and may be used to improve our products and services. No exploitation of any discovered issues occurs. You consent to this additional scanning by submitting your domain.
5. User Responsibilities
You agree to use the Service only for lawful purposes. You must not use the Service to scan websites you do not own or do not have explicit authorisation to test. You are solely responsible for ensuring your website complies with all applicable laws and regulations, including obligations under the PDPA and any applicable PDPC advisory guidelines.
5.1 Data and Privacy
Your use of the Service involves the processing of personal data as described in our Privacy Policy (Singapore). By using the Service, you acknowledge that you have read and understood our Privacy Policy. Our Privacy Policy also sets out information regarding our obligations under the PDPA, including details of our designated Data Protection Officer.
6. Paid Plans — Delivery and Refund Policy
6.1 Digital Delivery. Paid compliance reports and plan deliverables are provided digitally. Delivery is confirmed when the report or access credentials are made available to you. Digital delivery is deemed to occur at the time the report or credentials are transmitted to your registered email address or made accessible through your account, in accordance with the Electronic Transactions Act 2010 (Singapore).
6.2 Individual Plan and Company Plan — Refund Eligibility. A refund will be issued, less a 10% administration fee, provided that: (a) you request the refund within 7 days of the date we receive your payment; AND (b) you have not yet run any compliance report under the relevant plan. Once a report has been generated, the plan is considered used and no refund will be issued. To request a refund, contact legal@sitetals.com with your order reference.
6.3 Agency Plan — Monthly Billing. Agency Plans billed on a monthly cycle are non-refundable. No refund is available for the current or any past billing period.
6.4 Agency Plan — Annual Billing. Agency Plans billed annually may receive a partial refund for unused complete months remaining in the annual subscription period. Unused months are calculated from the next anniversary of your plan start date following the refund request date — the current partial month is not refundable. A 10% administration fee plus any applicable bank transfer fees will be deducted from the refund. To request a refund, contact legal@sitetals.com with your order reference and plan start date. Refunds are processed within 14 business days.
6.5 Technical Failures. If a technical error on our side prevents delivery of a report you paid for, we will re-deliver the report or issue a full refund at your option. Contact legal@sitetals.com within 30 days of the failed delivery.
6.6 Cancellation window. The cancellation option described below is granted by Sitetals as a matter of contract: it is binding on us and applies to every order, regardless of your country of establishment.
6.6.1 Your cancellation window. You have 7 days from receipt of your payment to cancel your order and obtain a refund, provided no report has been generated under your access key. To cancel, inform us by a written statement (e.g. an email to legal@sitetals.com) quoting your invoice number. To meet the deadline, it is sufficient that you send your request before the period expires. If you cancel in time and no report has been generated, we will refund the payments received from you, less the 10% administration fee on the order price set out in §6.2, without undue delay and using the same means of payment you used.
6.6.2 Generating a report ends the window. Generating a report under your access key is performance of the service you ordered: the report is yours to keep and cannot be given back. Generating any report under your access key immediately and permanently ends the cancellation window for that order, whether or not the 7 days have elapsed. So that the position is clear before anything is generated, we ask you to acknowledge this at two points: (a) at checkout, you acknowledge that your order carries a 7-day cancellation window, and that generating your report during that window ends it and means no refund is possible; and (b) at report generation, before your first report is generated, you confirm that you request immediate generation now and thereby end the remaining window for this order. Until you generate your first report, the window in §6.6.1 stays fully available, and you may simply wait rather than generate. Once a report has been generated following your acknowledgement, the no-refund rule in §6.2 applies and no refund is available.
6.6.3 After the window. After the 7-day period your order is final and no further cancellations are permitted.
6.7 Taxes and GST. All prices displayed on the Service are exclusive of any applicable taxes. QUIKFORGE LIMITED is incorporated in Hong Kong. If Goods and Services Tax (GST) or any other tax applies to your purchase under Singapore law, this will be indicated at checkout and on your invoice. You are responsible for any taxes applicable to your purchase under the laws of your jurisdiction. Further details are set out on your invoice.
7. Intellectual Property
All content, design, and methodology on Sitetals.com is the property of Sitetals and protected by applicable intellectual property laws, including the Copyright Act 2021 (Singapore) and other applicable laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, including the Unfair Contract Terms Act 1977 (Singapore), Sitetals.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or any compliance actions taken based on our reports. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim. Nothing in this section excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable Singapore law.
9. Availability
We strive to maintain continuous availability but do not guarantee uninterrupted access to the Service. Scheduled maintenance, technical issues, or events beyond our control may result in temporary unavailability.
10. Modifications
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the revised terms.
11. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles. Any dispute, controversy, or claim arising from or in connection with these Terms of Use shall be subject to the non-exclusive jurisdiction of the courts of Hong Kong.
Nothing in this clause affects any mandatory rights you may have under applicable Singapore law, including under the Electronic Transactions Act 2010 (Singapore).
12. Dispute Resolution
We encourage you to contact us at legal@sitetals.com in the first instance to resolve any disputes. We will endeavour to address your concerns promptly and in good faith.
We are not obligated to participate in any formal alternative dispute resolution proceedings. Where the applicable jurisdictional requirements are met, disputes may also be referred to the Singapore Mediation Centre or brought before the courts.
13. Contact
For questions about these Terms of Use, please contact us at legal@sitetals.com.
14. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable in whole or in part, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the economic intent of the original provision.
15. Entire Agreement
These Terms of Use constitute the entire agreement between you and Sitetals with respect to their subject matter and supersede all prior agreements, understandings, or representations. Our Privacy Policy is a unilateral notice describing how we process personal data and does not form part of these Terms.
16. Assignment
Sitetals may assign or transfer its rights and obligations under these Terms of Use in whole or in part to an affiliate or to a third party in the context of a corporate transaction, without your prior consent. You may not assign or transfer your rights or obligations under these Terms of Use without our prior written consent.
17. Waiver
Failure by Sitetals to enforce any provision of these Terms of Use shall not constitute a waiver of the right to enforce that provision at a later time.
18. Governing Language
These Terms of Use are provided in English only. English is the governing language for all purposes.