1. Acceptance of Terms
These Terms of Use constitute a legally binding agreement between you and QUIKFORGE LIMITED (trading as "Sitetals"), a company incorporated in Hong Kong (BR No. 79555262), with registered office at Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R. ("we", "us", "Sitetals").
By accessing or using Sitetals.com (the "Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Sitetals.com provides independent compliance research for websites operating in France, Germany and Singapore. The Service reviews publicly accessible information from your website and generates reports indicating potential compliance issues under applicable regulations including GDPR, CNIL guidelines, TTDSG, LCEN, PDPA, and related EU and Singapore directives.
3. Not Legal Advice
The results provided by Sitetals.com are for informational purposes only and do not constitute legal advice. The Service cannot replace the professional judgment of a qualified legal practitioner. You should always consult a qualified lawyer before taking action based on any findings from our Service.
Sitetals.com is not a law firm and does not establish an attorney-client relationship.
4. Scope and Limitations of Scanning
Our technical review analyses publicly accessible aspects of your website. The review:
- Is based on information publicly available at the time of scanning
- Cannot access password-protected areas or dynamically loaded content not present in the initial page load
- Checks against known regulatory requirements but may not reflect the most recent regulatory guidance or enforcement interpretations
- Does not guarantee that a compliant result means your website is fully compliant with all applicable laws
As part of the scan, Sitetals may perform passive HTTP checks on your submitted domain — including requests to common paths (e.g., configuration files, environment files) — to identify potential security exposures. Results are stored internally and may be used to improve our products and services. No exploitation of any discovered issues occurs. You consent to this additional scanning by submitting your domain.
5. User Responsibilities
You agree to use the Service only for lawful purposes. You must not use the Service to scan websites you do not own or do not have explicit authorisation to test. You are solely responsible for ensuring your website complies with all applicable laws and regulations.
5a. Data and Privacy
Your use of the Service involves the processing of personal data as described in our Privacy Policy. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
6. Paid Plans — Delivery and Refund Policy
6.1 Digital Delivery. Paid compliance reports and plan deliverables are provided digitally. Delivery is confirmed when the report or access credentials are made available to you.
6.2 Individual Plan and Company Plan — Refund Eligibility. A refund will be issued, less a 10% administration fee, provided that: (a) you request the refund within 7 days of the date we receive your payment; AND (b) you have not yet run any compliance report under the relevant plan. Once a report has been generated, the plan is considered used and no refund will be issued. To request a refund, contact legal@sitetals.com with your order reference.
6.3 Agency Plan — Monthly Billing. Agency Plans billed on a monthly cycle are non-refundable. No refund is available for the current or any past billing period.
6.4 Agency Plan — Annual Billing. Agency Plans billed annually may receive a partial refund for unused complete months remaining in the annual subscription period. Unused months are calculated from the next anniversary of your plan start date following the refund request date — the current partial month is not refundable. A 10% administration fee plus any applicable bank transfer fees will be deducted from the refund. To request a refund, contact legal@sitetals.com with your order reference and plan start date. Refunds are processed within 14 business days.
6.5 Technical Failures. If a technical error on our side prevents delivery of a report you paid for, we will re-deliver the report or issue a full refund at your option. Contact legal@sitetals.com within 30 days of the failed delivery.
6.6 EU Consumer Rights. If you are a consumer resident in the European Union, you may have additional statutory rights under applicable national consumer law. Nothing in this section affects those statutory rights.
6.7 Cancellation window. Our services are for businesses and professionals acting in the course of their professional activity. Orders are concluded at a distance, electronically, on our website. On that basis, no statutory right of withdrawal and no statutory cooling-off period applies to your order. The cancellation option described below is granted by Sitetals as a matter of contract: it is binding on us and applies to every order, regardless of your country of establishment.
6.7.1 Your cancellation window. You have 7 days from receipt of your payment to cancel your order and obtain a refund, provided no report has been generated under your access key. To cancel, inform us by a written statement (e.g. an email to legal@sitetals.com) quoting your invoice number. To meet the deadline, it is sufficient that you send your request before the period expires. If you cancel in time and no report has been generated, we will refund the payments received from you, less the 10% administration fee on the order price set out in §6.2, without undue delay and using the same means of payment you used.
6.7.2 Generating a report ends the window. Generating a report under your access key is performance of the service you ordered: the report is yours to keep and cannot be given back. Generating any report under your access key immediately and permanently ends the cancellation window for that order, whether or not the 7 days have elapsed. So that the position is clear before anything is generated, we ask you to acknowledge this at two points: (a) at checkout, you acknowledge that your order carries a 7-day cancellation window, and that generating your report during that window ends it and means no refund is possible; and (b) at report generation, before your first report is generated, you confirm that you request immediate generation now and thereby end the remaining window for this order. Until you generate your first report, the window in §6.7.1 stays fully available, and you may simply wait rather than generate. Once a report has been generated following your acknowledgement, the no-refund rule in §6.2 applies and no refund is available.
6.7.3 After the window. After the 7-day period your order is final and no further cancellations are permitted.
7. Intellectual Property
All content, design, and methodology on Sitetals.com is the property of Sitetals and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.
8. Limitation of Liability
To the maximum extent permitted by law, Sitetals.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or any compliance actions taken based on our reports. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
9. Availability
We strive to maintain continuous availability but do not guarantee uninterrupted access to the Service. Scheduled maintenance, technical issues, or events beyond our control may result in temporary unavailability.
10. Modifications
We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the revised terms.
11. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of law principles. Any dispute, controversy, or claim arising from or in connection with these Terms of Use shall be subject to the non-exclusive jurisdiction of the courts of Hong Kong.
For disputes arising from contracts with consumers habitually resident in the European Union, the mandatory consumer protection provisions of the applicable EU member state law shall apply in addition to Hong Kong law, as required by the Rome I Regulation (EC/593/2008). EU consumers may also bring proceedings in the courts of their country of residence.
12. Alternative Dispute Resolution
We are not obligated to participate in alternative dispute resolution (ADR) proceedings. However, EU consumers may use the European Commission's Online Dispute Resolution (ODR) platform to seek resolution of disputes: https://ec.europa.eu/consumers/odr/. Our contact email for ODR purposes is legal@sitetals.com.
13. Contact
For questions about these Terms of Use, please contact us at legal@sitetals.com.